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Your Complete Customer Engagement & Revenue Recovery Partner

ARM Solutions represents your brand directly to your customers. With 70+ years of combined experience, proven results (3x national average recovery), and flat-fee pricing under 6%, we recover revenue while strengthening customer relationships.

Six Comprehensive Solutions

First-Party Customer Engagement

Represent your company directly with customized campaigns including live calls, personalized letters, targeted email, voice broadcasts, and SMS—all in your brand's voice.

Digital Communications Management

Multi-channel outreach strategy combining SMS, email, voice broadcasts, and intelligent routing to maximize customer contact and engagement rates.

Flat Fee Recovery Program

Fixed pricing under 6%—no commissions, no hidden fees. Recover revenue while maintaining customer relationships with our diplomatic, consultative approach.

Contingency Collections

For accounts requiring intensive recovery efforts. Dedicated collector assignments, credit reporting, asset verification, and attorney forwarding when needed.

Full-Service Solution

Combine all three approaches into one unified strategy. Reduce DSO, lower operational costs, and achieve maximum recovery with complete flexibility.

ARM WebView Technology

24/7 secure client portal with highest SSL encryption. Real-time access to account data, campaign performance, and detailed reporting from anywhere.

70+
Years Combined Experience
3x
National Average Recovery Rate
<6%
Flat Fee Pricing
10+
Industries Served

Trusted by 10+ Industries

Pest Control
Propane & Fuel
Waste Management
Medical & Healthcare
Media & Subscriptions
Bottled Water
Security & Alarm
Insurance
Banking
Commercial B2B

Industry-Leading Standards

FDCPA Compliant
TCPA Registered
State Licensed
SOC 2 Certified
BBB A+ Rating
10DLC Registered

Members of ACA, CAC, and BBB. Featured in Forbes Top 10 Collection Agencies. Inc. 500 #132. Best Places to Work (InsideARM).

Your Brand. Our Expertise.

At ARM Solutions, we don't just collect—we represent. Our first-party engagement model means we operate as an extension of your company, preserving your brand reputation while recovering what you're owed.

Unlike traditional third-party collectors, our approach is diplomatic and customer-focused. We recover revenue while maintaining relationships, reduce days sales outstanding, and improve overall customer satisfaction scores.

  • Represent your company directly, not as third-party
  • Customized campaigns for your specific needs
  • Multi-channel digital communications strategy
  • Flexible pricing with no commissions
  • Real-time transparency through ARM WebView
Learn More About First-Party

Why First-Party Works

Higher Contact Rates: Customers answer when your brand calls.

Better Collections: Diplomatic approach yields 3x national average recovery.

Preserved Relationships: Keep customers while recovering revenue.

Lower Costs: Under 6% flat fee, no commissions or surprises.

What Our Partners Say

A.R.M.'s integration with our software makes it seamless for us to send and manage our receivables. Everything is automated which gives us more time to focus on our company growth!

— Mark Sobon

O'Connell Oil Associates

I love their new Web Portal. It was designed with our feedback in mind so it has all of the features we need AND want. And we have 24/7 access to our accounts so it's easier than ever to keep a close eye on our A/R!

— Denise

Associated Supply Company

The wonderful team at ARM Solutions not only worked with our team to identify a process that met our very unique needs, but also ensured us significant cost savings. Their team truly goes above and beyond!

— Circulation Director

The Tribune

Ready to Recover More While Strengthening Customer Relationships?

Let's discuss how ARM Solutions can become your complete customer engagement and revenue recovery partner.